Community See and Solve is Adult Social Care’s first point of contact for people living in Hull.
We use solution focussed conversations to support people to access the most appropriate information, advice or services which will help people to maintain their independence and prevent or delay the need for formal support.
We have number of staff working in this team including -
- Social Workers
- Social Care Advisors
- Occupational Therapists
- Occupational Therapy Assistants.
We work with people on a short-term basis, usually for up to 72 hours. If we are unable to support you, we will refer you onto the most appropriate service within Adult Social Care. The See and Solve team do not complete assessments. These assessments are completed by the team who will receive the referral.
You can get in touch with us by -
Telephone - 01482 300 300
Email - see&solve@hullcc.gov.uk
Complete an online referral
Adult Social Care Information and Advice Hubs
We are now offering a new ‘drop in’ service named the ‘Adult Social Care Information and Advice Hub’.
Download the Information and Advice Hubs poster
The face to face hubs will support people to access the service, ensuring they are no longer limited to the telephone or online referral option. No appointment is necessary, and a Social Care Advisor will be available to discuss what is important to those individuals who wish to speak with somebody surrounding their care and support needs.
The information and advice hubs will take place each Wednesday 10.30am to 4.30pm at:
- Orchard Centre 10.30am - 4.30pm
- Bransholme Health Centre 10.30am - 4.30pm
