Anyone who feels they need help is entitled to some level of support. For some people this will be advice and information and for others it will be the provision of services or money to buy services.

What you need to know about how we carry out assessments of need:

  • We will carry out an assessment of anyone who appears to have needs for care and support, regardless of whether those needs are likely to be eligible.
  • Any person who is likely to be a self-funder is still entitled to an assessment from us.
  • We will focus the assessment on the person’s needs and how they impact on their wellbeing and the outcomes they want to achieve.
  • We will involve the person in the assessment, and, where appropriate, their carer and/or someone else they nominate.
  • We will provide access to an independent advocate to support the person’s involvement in the assessment, if required
  • In assessing needs and support planning, we will also consider other things that can contribute to desired outcomes (e.g. preventive services, community support).

In most instances, you will need to be living or planning to move within the Hull boundaries to receive an assessment. There may be exceptional or emergency circumstances where this does not apply, and this will be explored as part of initial contact with adult social care.

Assessing eligibility:

In order to be eligible, a need must -

  • arise from a physical or mental impairment or illness
  • means you are unable to meet two or more of the outcomes listed below
  • have a significant impact on your wellbeing

Your needs are only eligible if they meet all three of these conditions. It is important to remember that the impact a physical, mental impairment or illness has on an individual will be different from person to person. Therefore, we need to understand how your impairment or illness affects you on an ongoing basis.

Examples of physical or mental impairment or illness:

  • health problems 
  • a physical disability 
  • sensory impairments 
  • a learning disability 
  • mental health problems that mean you need support to be safe or live independently 

The specified outcomes we measure against are -

  • managing and maintaining nutrition
  • maintaining personal hygiene
  • managing toilet needs
  • being appropriately clothed
  • being able to stay safe in your home
  • maintaining a habitable home environment 
  • developing and maintaining family or other personal relationships
  • accessing and engaging in work, training, education or volunteering
  • making use of necessary facilities or services in the local community including public transport, and recreational facilities or services
  • carrying out any caring responsibilities you have for a child

You will be regarded as unable to achieve these outcomes if -

  • you can't do it without help
  • you can do it but it causes significant pain, distress or anxiety
  • you can do it but only at significant risk to your health and safety or that of others
  • you can do it but it takes significantly longer than would normally be expected

If you or the person you are caring for is over the age of 18, you are able to complete a self-assessment online via the link at the bottom of the page.

How it works

There's a process to follow to decide what care and support you may need and how it can be provided. The process involves the following steps -

Step 1 - An assessment of your social care needs 
Step 2 - An estimate of how much your Care and support plan may cost 
Step 3 - A financial assessment 
Step 4 - Your agreed personal budget (if you qualify)

Complete an Adult Social Care self-assessment

Adults Social Care Self-Assessment

If you have not had an assessment but feel you or your loved one may be eligible for help or support fill out the online form and we will be in touch to assess your needs.

Get an adult needs assessment